Privacy Policy

Last updated: March 9, 2026

This Privacy Policy explains how Rivet BPS Inc. ("Rivet," "we," "us," or "our") collects, uses, and shares information when you use our website and submit information through our lead form.

1. Information we collect

When you submit our lead form, we may collect:

• First and last name
• Company name
• Work email address
• Any other information you choose to include in your message

We also may collect certain technical information automatically when you visit our website, such as your IP address, browser type, device identifiers, pages viewed, and the date and time of your visit, typically through cookies and similar technologies.

2. How we use your information

We use the information we collect through the lead form to:

• Contact you about Rivet's products and services
• Respond to your questions and requests
• Qualify and manage potential business leads
• Operate, maintain, and improve our website and services

We do not sell your personal information.

3. Cookies and analytics

We may use cookies, pixels, and similar tracking technologies to:

• Help our website function properly
• Understand how visitors use our website
• Improve site performance and user experience

We may also use third-party analytics services (for example, tools like Google Analytics or similar services) that collect information about your use of our website over time and across different services. You can usually set your browser to refuse cookies or to alert you when cookies are being sent; however, some features of the website may not function properly without cookies.

4. Legal basis (if applicable)

If you are located in a region that requires a legal basis to process personal data (such as the European Economic Area or the United Kingdom), we process your information based on:

• Your consent when you submit the lead form, and
• Our legitimate interest in responding to inquiries and growing our business

If you do not reside in such a region, this section may not apply to you.

5. How we share information

We may share your information with:

• Service providers who help us operate our business, such as website hosting, email, analytics, and CRM providers
• Professional advisors (such as lawyers, accountants, or auditors) where reasonably necessary

These third parties are permitted to use your information only to provide services to us and are obligated to protect it appropriately. We may also share information if required by law, in response to a legal request, or to protect our rights, safety, or the rights and safety of others. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Links to other websites

Our website may contain links to third-party websites or services that are not operated by Rivet. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

7. Data retention

We keep your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to communicate with you and manage our relationship with you, and for a reasonable period thereafter for record-keeping and legal purposes. When information is no longer needed, we will delete or anonymize it in accordance with our data retention practices.

8. Your choices and rights

Depending on where you live, you may have certain rights over your personal information, which can include the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent where we rely on consent

You can also manage email communications from us by following the unsubscribe instructions in any marketing email we send you or by contacting us using the details below. To exercise any of these rights or to make a request regarding your information, please contact us; we may need to verify your identity before responding.

9. Security

We use reasonable technical and organizational measures designed to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice as required by law.

12. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: